Works with Zoom and Google Meet.
By automatically documenting key moments and sentiment during customer research and interview meetings you can focus and fully engage with the customer, instead of taking notes, or trying to mark important moments.
Ensure a deeper understanding of the customer's needs, desires, and concerns. Build product tailored to your target audience, improving customer satisfaction and loyalty.
By sharing these critical insights, enhance collaboration across the product teams and make more informed decisions with empathy for the pain points your users experience.
Navigating customer interview insights is a daunting task for product teams.
Without effort, consolidate the key moments, action items, decisions and sentiment from your customer conversations.
Centralize this vital customer feedback so your team can zero in on addressing user needs and connecting with the user's pain points, rather than hearing the feedback second-hand.
This builds a stronger sense of purpose, a meaning to drive the product forward for product teams.
By being well-prepared, your team can approach customer interviews with greater confidence, leading to more effective communication and relationship-building with the customer.
With a consolidated location for all your customer research and interview meetings, you can review, improve and have interviews which focus on the objectives and goals of the customer interview, resulting in more targeted and meaningful conversations.
Bring together all crucial insights from each interview, for quicker and more insightful decision-making without needing more meetings.
Making customer feedback accessible to other teams means you can make data-driven decisions, enhance collaboration, boost customer satisfaction, and streamline workflows, ultimately empowering your team to build incredible products focused on customer needs, with a stronger sense of purpose, and faster.